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A well–designed, well–executed Process Control system will keep a process under control, at an existing level. The control charts will identify and even predict when a process is unstable. The OCAP will specify which actions are to be taken, under which circumstances, to bring an out–of– control process back under control and to disposition the product. The Control Plan and Total Control Methodology will specify in detail how to control a whole product line or any single process. However, there is one thing a Process Control system cannot do: it cannot directly improve the capability of a process. A process only can be improved if we understand the significant characteristics that influence the final output, know how to optimize those characteristics and keep them at the optimum level. In the total picture of continuous improvement, process control is only one component among a number of other equally important components. These continuous improvement components should be performed in a general sequence. The following generic flow chart describes the main components and the logical sequence to make continuous improvements for a process. Flexibility to add other components and/or slight modification of the logical sequence may be needed to adapt to individual situations. |
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